FAQ

Questions, answered.

Can't find yours? Email hello@faroquest.com.

The product

What is Faroquest?

Recruiting software that keeps candidates, clients, jobs and placements in one workspace, so every search has a clear next step and an owner.

Who is it for?

Recruiting agencies running client searches, and in-house talent teams hiring for their own organisation.

How does AI CV parsing work?

Upload or forward a CV and Faroquest reads it, filling in the candidate's name, contact details, current role and skills. You can review and correct anything it finds.

Can I receive CVs by email?

Yes. Turn it on in settings to get a forwarding address, then forward your jobs inbox to it. Every email with a CV attached becomes a candidate.

Can clients see their shortlist?

Yes. Share a shortlist link, or invite client contacts to the client portal, where they review candidates and leave a verdict.

Can I import candidates I already have?

Yes. Import a CSV of candidates or upload CVs in bulk. Existing candidates are matched by email, so nobody is added twice.

Data and security

Who owns the data?

You do. Candidate and client data belongs to your organisation. We only use it to run the service, and never sell it.

How is our data protected?

Every workspace is isolated, access depends on role, CVs are kept in private storage, data is encrypted in transit, and changes are recorded in an audit trail.

Does it help with candidate consent and privacy requests?

Yes. Record consent, mark people as not to be contacted, set a retention period that erases old records automatically, and export, anonymise or erase a candidate on request.

Is our data used to train AI?

No. CV text is sent to OpenAI only to read it for you, and under their API terms it isn't used to train their models by default.

Plans and billing

Is there a free plan?

Yes. Pilot is free for up to 3 staff seats and 5 open roles, with unlimited candidates. No card needed.

How does paid pricing work?

Per recruiter seat, monthly or yearly. Clients and candidates never count as seats, and only open roles count toward the role limit.

Can I cancel any time?

Yes, from your workspace settings. You return to the free plan at the end of the paid period and keep all your data.